Privacy policy

Effective Date: [03/05/2025]

Welcome to Moroccan Civilization! This Privacy Policy explains how we collect, use, and protect your information when you visit www.moroccancivilization.com (“Website”). Your privacy matters to us, and we’re committed to being transparent about how we handle your personal data.

This policy applies to all users and governs how we process information through our site, services, and communications.

1. Information We Collect

We collect information in two main ways:

a) Information You Provide Directly

When you use our Website, subscribe to newsletters, make a booking, or contact us, you may provide:

  • Name
  • Email address
  • Payment details
  • Travel preferences or messages

b) Information We Collect Automatically

We may also gather technical data through cookies or analytics tools, such as:

  • IP address
  • Browser type and device info
  • Location data (if enabled)
  • Pages visited and interactions on the site
  • Referring website

2. How We Use Your Information

We use your information to:

  • Provide and manage our travel-related services
  • Respond to your messages or inquiries
  • Send newsletters or updates (if subscribed)
  • Personalize your website experience
  • Process payments and bookings
  • Analyze site usage to improve performance
  • Meet legal or regulatory obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Necessary cookies: Help our site function
  • Performance cookies: Analyze how visitors use our site
  • Functionality cookies: Remember your preferences
  • Advertising cookies: Serve relevant ads

You can manage or disable cookies anytime via your browser settings. Please note that disabling some cookies may affect site functionality.

4. Third-Party Sharing

We may share your information with trusted third-party partners to deliver our services:

  • Analytics providers (e.g., Google Analytics)
  • Advertising partners (e.g., affiliate networks, social media platforms)
  • Booking platforms or service providers when you make reservations

We only share what’s necessary and require partners to comply with data protection standards.

5. Your Rights & Choices

Depending on where you live, you may have rights regarding your personal data, including:

  • Access your data
  • Correct inaccuracies
  • Delete your information
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Opt out of marketing emails (via the “unsubscribe” link or by contacting us)

To exercise your rights, email us at [email protected]. We’ll respond promptly and in accordance with applicable laws.

6. Data Retention

We retain your data only as long as necessary:

  • Newsletter subscribers: Until you unsubscribe
  • Booking and purchase data: Up to 7 years for legal and accounting purposes
  • Analytics data: Typically retained for up to 26 months

We regularly review and safely delete data that’s no longer needed.

7. Security Measures

We take your security seriously and use industry-standard measures to protect your data:

  • SSL encryption (HTTPS)
  • Secure server environments
  • Limited access to authorized personnel only
  • Data minimization and regular security reviews

However, no system is 100% secure—so please use strong passwords and take care when sharing data online.

8. International Transfers

If you’re located outside Morocco and access our services, your data may be transferred internationally. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections.

9. Children’s Privacy

Our site is not intended for users under 16 years of age. We do not knowingly collect personal information from minors. If you believe your child has provided data to us, please contact us immediately at [email protected] so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date” at the top. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 [email protected]
🌍 www.moroccancivilization.com

Thank you for trusting Moroccan Civilization—where your journey begins with care and respect for your privacy.